Shipping policy
SHIPPING POLICY – MOTIFS & BLINGS
Effective Date:
We at Motifs & Blings ships jewellery and clothing products through trusted courier partners to ensure safe and timely delivery. Please read our Shipping Policy carefully before placing an order.
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1. SHIPPING LOCATIONS
• We currently ship across India.
• International shipping (if applicable later) will be updated on this page.
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2. SHIPPING TIMELINES
a) Order Processing Time
• Orders are processed within 2–5 business days after payment confirmation.
• Customized or made-to-order jewellery/clothing may require additional processing time, which will be communicated separately.
b) Delivery Time
• Metro cities: 3–7 business days
• Non-metro / Tier 2 & Tier 3 cities: 5–10 business days
• Remote locations may take longer depending on courier accessibility.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, strikes, festivals, or unforeseen circumstances.
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3. SHIPPING CHARGES
• Shipping charges (if applicable) are calculated at checkout.
• Any free shipping offers will be clearly mentioned on the website or during checkout.
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4. ORDER CONFIRMATION & TRACKING
• Once your order is shipped, you will receive a shipping confirmation message/email with tracking details.
• Tracking information may take up to 24 hours to become active.
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5. JEWELLERY SHIPPING GUIDELINES
• All jewellery is packed securely to prevent damage.
• For high-value jewellery orders:
• Signature on delivery may be required.
• ID proof may be requested by the courier partner.
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6. CLOTHING SHIPPING GUIDELINES
• Clothing items are folded and packed carefully to maintain quality.
• Minor creasing during transit is normal and not considered a defect.
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7. DELIVERY ATTEMPTS & FAILED DELIVERIES
• Courier partners usually attempt delivery 2–3 times.
• If delivery fails due to:
• Incorrect address
• Unavailability of recipient
• Refusal to accept the parcel
The order may be returned to us. Re-shipping charges may apply.
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8. ADDRESS ACCURACY
• Customers are responsible for providing accurate and complete shipping details.
• Motifs & Blings is not responsible for delays or losses due to incorrect addresses provided at checkout.
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9. DAMAGED OR TAMPERED PACKAGES
• If you receive a package that appears damaged or tampered:
• Please do not accept the delivery, or
• Take clear photos/videos and contact us within 24 hours of delivery.
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10. DELAYS DUE TO UNFORESEEN CIRCUMSTANCES
Motifs & Blings is not liable for delays caused by:
• Natural disasters
• Pandemic-related disruptions
• Government restrictions
• Courier service disruptions
However, we will assist you in tracking and resolving the issue.
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11. CONTACT US
For shipping-related queries, please contact us at:
